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HOTEL REGISTRATION WINDOWS
Qualified Recognition Window: 2-day advanced booking window Opens Monday July 15, 2019 at 9AM PT Closes Wednesday July 17, 2019 at 8:59AM PT
- 2019 Elite
- 2019 Premiere
- Lifetime 5 Star & Above (as of June 20th, bonus week ending June 19th)
- Current All Star Legends (as of May 29, 2019)
- Current All Stars (as of May 29, 2019)
CLICK HERE for Hotel Room Rates and Availability Summit tickets do not include lodging. There are negotiated Team Beachbody rates at a number of different hotels. Each hotel has different policies, pricing, occupancy rules, and a limited number of rooms available at the negotiated rates. Specific rates and details will not be listed in this FAQ due to the complexity and range of options. Note: Hotel room bookings for 2020 will be available at the special Team Beachbody discounted rates beginning Monday, July 15, 2019 at 9AM PT in a qualified, tiered reservations process (see hotel registration window details above). The housing website will not be available after Thursday, June 25, 2020.
General Reservation Details – Room Blocks A CONFIRMATION EMAIL WILL BE SENT TO CONFIRM YOUR RESERVATION. IT IS YOUR RESPONSIBILITY TO MONITOR YOUR INBOX AND ACQUIRE YOUR CONFIRMATION EMAIL. PLEASE BE SURE TO CHECK ALL FOLDERS IN YOUR INBOX AND MONITOR YOUR SPAM.Deposit: To confirm your reservation, a credit card deposit of one night’s room and tax for the respective hotel will be required and applied immediately.Modifying Your Reservation: If you need to cancel your room or change your check-in and checkout dates you may do so via email to email@example.com or by calling Experient at 1 (800) 967-8852. If calling outside the USA or Canada, please call 1 (847) 996-5832. After Thursday, June 25, 2020, all changes must go directly through each individual hotel property. Declined Credit Cards: A valid credit card must be used in order to confirm your hotel reservation. If you believe you are receiving a declined message in error, please reach out to your banking institution and try again. Cancellation: A $25 cancellation fee will apply for any room canceled between the time of booking and May 29, 2020. Your entire deposit of one night’s room and tax will be nonrefundable after May 29, 2020—NO EXCEPTIONS. Please do NOT call or email Team Beachbody to cancel your room, modify an existing reservation, or request a refund. Team Beachbody will NOT be able to facilitate housing requests and neither Team Beachbody nor Experient will be able to grant refunds. Team Beachbody Discounted Rate: All Team Beachbody discounted rates MUST be booked through Experient. However, if the rooms at the Team Beachbody discounted rate are sold out, you may call the hotel directly to book a room, but will be subject to the hotel’s then-published standard rate and will NOT be eligible for the Team Beachbody discounted rate. Directly Contacting Participating Hotels: Please do NOT call the participating hotels directly about your reservation within the Team Beachbody room block until AFTER the closing date of Thursday, June 25, 2020. Please contact Experient with any housing inquiries prior to Thursday, June 25, 2020. Housing Closing Date: The housing website will not be available after Thursday, June 25, 2020. After this date, all reservations must be made through the hotels DIRECTLY, and the Team Beachbody discounted rates will no longer be available and rates will be at the discretion of the hotel.
HOTEL ROOM TRANSFERS
Name and/or form of deposit payment changes can be made by calling Experient at 1 (800) 967-8852 through June 25, 2020. If calling outside the USA or Canada, please call 1 (847) 996-5832. If a change to the form of deposit payment is requested, the original deposit already taken will NOT be refunded until the deposit is successfully charged to the new form of payment. It is the SOLE responsibility of the guest and the transfer recipient to confirm reservation payment is accurate. Neither Beachbody nor Experient will be responsible in any way for failure to do so. Any monetary transactions or financial matters relating to individual room transfers must be handled solely by you and the new recipient of your room—NO EXCEPTIONS.
RESERVATION WAIT LIST DETAILS – ROOM BLOCK
To be placed on a waiting list for rooms at the Team Beachbody discounted rate, please go here and enter your desired dates, click “Search Hotels,” and select the “Hotel Assignment Pending” option. By selecting “Hotel Assignment Pending,” you are adding yourself to the wait list. As rooms become available, Experient will assign them by using the date and time order in which the wait list reservation was made. The dollar amount listed for your wait list reservation is $0 since you are NOT actually booking a hotel room reservation. Adding your credit card to your wait list reservation: Your credit card will NOT be charged the deposit of one night’s room and tax unless you are removed from the wait list and granted a hotel reservation. Deposit and intent to book a reservation: *IMPORTANT!* By placing yourself on our wait list, you are confirming that you intend to book a room at the Team Beachbody rate and are agreeing to pay the deposit of one night’s room and tax if you are granted a reservation. If you do not want to be charged the deposit when potentially granted a hotel reservation, please remove yourself from the wait list immediately. Removing your name from the wait list: You may cancel your “Hotel Assignment Pending” wait list reservation at any time without penalty. Please call Experient at 1 (800) 967-8852 to remove yourself from the wait list. If calling outside of the USA or Canada, please call 1 (847) 996-5832. Receiving a reservation and moving off the wait list: If you are granted a hotel reservation and moved off the wait list, all personal information provided when creating your wait list request will immediately be transferred to the new hotel reservation and your credit card will be charged a deposit of one night’s room and tax. A confirmation email will be sent to confirm your reservation. It is your responsibility to monitor your inbox and acquire your confirmation email. Please be sure to check ALL folders in your inbox and monitor your spam. Reaching out to hotels directly: If you would prefer to not join the wait list, you may book a reservation directly with the hotels at their then-published standard rates. The Team Beachbody rate will NOT be available when booking directly with the hotels. Additionally, neither Team Beachbody nor Experient will be able to modify the rate of a reservation made directly with the hotel.